Shipping Policy

Shipping & Delivery – Groomex

Welcome to Groomex. We are committed to delivering your orders safely, quickly, and reliably. Below is everything you need to know about our shipping and delivery process.

Order Processing Time

Once your order is successfully placed, our team begins processing it immediately.

Orders are usually processed within 1–2 business days, during which we:

• Verify payment details
• Prepare and pack your items
• Ensure safe and secure packaging

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timelines

We offer flexible delivery options for your convenience:

• Standard Delivery: 5–7 business days
• Expedited Delivery: 2–3 business days
• Express Shipping: Within 48 hours

Delivery time may vary based on location, product availability, weather conditions, and courier partner coverage.

Order Tracking

Once your order is shipped, you will receive a confirmation via email or SMS containing:

• Your tracking number
• A link to track your shipment in real time

You can also track your order anytime from the “My Orders” section on our website.

Shipping Charges

Shipping costs are calculated based on:

• Delivery method selected
• Delivery location
• Package weight and size

The exact shipping fee will be displayed at checkout before you complete your payment.
Groomex maintains transparent and competitive shipping rates.

Delivery Partners

We work with reliable and trusted courier partners to ensure:

• Safe handling and packaging
• Timely deliveries
• Secure shipment movement from dispatch to your doorstep

Your orders are handled with care at every stage.

Customer Support

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

📧 Email: support@groomex.in
📞 Phone: 9831641507

Company Name:
Redtronix Infra Private Limited

Registered & Operational Address:
Saltlake, Sector V, Bidhannagar,
South 24 Parganas,
West Bengal – 700091, India